Privacy Policy

Effective date: February 16, 2026

Incredevo product line "TheSalezMaster" ("Incredevo", "we", "us") provides AI-powered B2B sales intelligence and automation software and related services that help customers discover leads, enrich contact data, and automate sales outreach more effectively (collectively, the "Services").

This Privacy Policy explains how the organization collects, uses, discloses, and processes personal information in connection with the Website (thesalezmaster.com), the application (app.thesalezmaster.com), marketing activities, and customer use of Services. It describes choices and rights available.

Contact: privacy@thesalezmaster.com for questions or privacy rights exercises.

1. Information We Collect

The organization processes personal information from multiple sources to operate, secure, and improve Services.

a) Account information

• User account details: name, work email, phone, job title, employer, location
• Authentication credentials and account preferences
• Billing data: payment instruments and details provided to payment processors
• Account support data: information for account creation and maintenance

b) Search queries and usage data

• Search queries: company names, job titles, locations, industries, and other filters used in lead searches and company finder
• Unlocked contacts: records of which Contact Data you have unlocked, including names, emails, phone numbers, and job titles
• Saved lists and segments: leads, companies, and contact lists you create within the platform
• AI interactions: prompts, inputs, and preferences provided to the AI sales agent and email generation features

c) Usage analytics

• Feature usage patterns: which tools you use, frequency, and duration
• API usage: endpoints called, request volumes, and quota consumption
• Performance metrics: page load times, errors encountered, and session data

d) Third-party data sources

Business contact and company information is sourced from data providers, publicly available sources (company websites, public APIs, professional registries, social profiles), and integration partners. Providers must represent they have a lawful basis to share data.

2. Automatically Collected Information

When visiting the Website, using Services, or interacting with emails, the organization and third parties may automatically collect information via cookies, pixels, web beacons, JavaScript, and similar technologies.

This includes:

• Device and browser metadata: type, version, OS, language, time zone
• IP address and approximate location
• Referring/exit pages, pages viewed, links clicked, feature use, error logs
• Email engagement: opens, clicks

Users control non-essential cookies via cookie banner and browser settings. Disabling cookies may affect functionality.

3. How Data is Processed

a) Providing and improving Services

• Provide, maintain, secure, and improve the platform and its features
• Process search queries and return relevant lead and company results
• Unlock and deliver Contact Data according to your subscription plan
• Manage your account, subscriptions, and billing
• Analyze usage patterns and troubleshoot issues
• Develop new features and internal tools

b) AI-powered features

TheSalezMaster uses AI and machine learning to power features including:

• AI Sales Agent: Generates personalized sales email drafts based on prospect data and your preferences
• Lead recommendations: Suggests relevant prospects based on your search history and ideal customer profile
• Company intelligence: Summarizes company information and identifies sales opportunities

Your account data, search queries, and unlocked contacts may serve as inputs to AI models and carefully selected third-party AI providers to deliver these features. Customer data is not used to train models for unrelated third parties. Where required, you may object or opt out by contacting privacy@thesalezmaster.com.

c) Email delivery

When you use TheSalezMaster to send sales outreach emails, your email content and recipient information are processed through SendGrid (Twilio) for delivery. SendGrid processes this data solely for the purpose of email transmission and delivery tracking on our behalf.

d) Marketing and communications

• Send operational communications, product updates, and usage notifications
• Send relevant B2B marketing about Incredevo products (if permitted by law)
• Respond to inquiries, demo requests, and support tickets

e) Safety, security, and compliance

Any data category may be used to protect users and Services; investigate fraud, security, or technical issues; and enforce agreements or comply with legal obligations.

4. Third-Party Services

Information is shared with the following categories of service providers:

• Email delivery: SendGrid (Twilio) for transactional and outreach email delivery
• Data providers: Third-party providers for business contact information, company data, and data enrichment
• AI providers: Selected AI/ML service providers to power intelligent features (under strict data processing agreements)
• Hosting and infrastructure: Cloud hosting providers for platform operation
• Payment processing: Payment processors for subscription billing
• Analytics: Product analytics tools for usage tracking and improvement

All service providers must use data only under instructions with appropriate safeguards. The organization does not sell personal information in the traditional sense.

5. Data Retention

• Account data: Retained for the duration of your active subscription plus up to 12 months after account closure for legal and operational purposes.
• Search queries and unlocked contacts: Retained for the duration of your subscription. Deleted within 30 days of account termination upon request.
• Usage analytics: Retained in aggregated/anonymized form indefinitely for product improvement.
• Email delivery logs: Retained for up to 12 months for deliverability monitoring and compliance.
• Billing records: Retained as required by applicable tax and accounting regulations.

Minimal data may be retained in a suppression list to honor opt-out requests.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data and account.
• Restriction: Request restriction of certain processing activities.
• Portability: Request a portable copy of data you have provided.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact privacy@thesalezmaster.com. We will respond within 30 days (or as required by applicable law). Identity verification may be required.

7. Information for European Territory Residents (EEA, UK, Switzerland)

Legal bases

Personal data is processed based on legitimate interests (operating and improving B2B services), consent, contract performance, and legal obligations as applicable. You may object to processing based on legitimate interests or withdraw consent at any time.

Your rights

• Access, correct, or delete personal data
• Restrict or object to certain processing
• Data portability for data you provided
• Lodge a complaint with a supervisory authority

International transfers

The organization is headquartered in the EU and may process data internationally. International personal data transfers use appropriate safeguards including Standard Contractual Clauses and supplementary measures.

8. Consumer Privacy Rights (California & Similar U.S. State Laws)

Residents of California and certain other U.S. states may have rights to know/access, correct, delete, and opt out of certain data "sales" or "sharing," as well as rights regarding sensitive personal information and targeted advertising. To exercise your rights or opt out, contact privacy@thesalezmaster.com or use available controls (cookie banner, account settings). Verification and/or agent authorization may be required. The organization will not discriminate against you for exercising your rights.

9. Cookie Policy

TheSalezMaster uses the following categories of cookies:

• Essential cookies: Required for platform operation, authentication, and security. Cannot be disabled.
• Analytics cookies: Help us understand how users interact with the platform to improve features and performance.
• Functional cookies: Remember your preferences and settings for a personalized experience.
• Marketing cookies: Used to measure and optimize advertising campaigns.

Manage non-essential cookies via the cookie banner and your browser settings. Interest-based ad opt-outs are available via the DAA and NAI portals. These must be set per browser/device.

10. Security

The organization employs administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS) and at rest, access controls based on least-privilege principles, and regular security reviews. No system is perfectly secure. You can help by using strong unique passwords and MFA, keeping credentials confidential, and notifying the organization promptly about suspected unauthorized access.

11. Third-Party Links and Services

The Website and Services may link to or embed third-party sites, apps, and features. Their data practices are governed by their own policies. Review those policies before providing information.

12. Children

Services are not intended for individuals under 16. The organization does not knowingly collect personal information from children under 16.

13. Contact Us

Incredevo

Incredevo Sp. z o.o

ul. Ksawerow 3, Warszawa, Polska 02-656

Email: privacy@thesalezmaster.com

Website: thesalezmaster.com

14. Changes to This Policy

The organization may update this Policy to reflect changes in practices or legal requirements. The updated Policy will be posted with a new Effective date. If you disagree with the Policy or changes, discontinue use of Services and avoid providing information.